Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 3–5 business days. This processing time includes order verification, production, quality checks, and packaging. Processing times may vary during high-volume periods, product launches, or holidays.
Once an order has shipped, you will receive a confirmation email with tracking information.
Shipping Timeframes
Shipping times vary based on destination and shipping method selected at checkout.
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Domestic (U.S.) Shipping: Estimated delivery within 3–8 business days after shipment.
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International Shipping: Estimated delivery within 2–4 weeks after shipment.
Please note that shipping timelines are estimates and may be impacted by carrier delays, customs processing, weather conditions, or other factors outside of our control.
International Orders & Customs
International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These fees are the responsibility of the customer and are not included in the purchase price or shipping cost.
Order Tracking
Tracking information will be provided via email once your order ships. Tracking updates may take 24–48 hours to appear in the carrier’s system.
Delays & Pre-Order Items
Certain limited releases, made-to-order items, or pre-order products may require additional processing time. When applicable, extended timelines will be clearly stated on the product page at the time of purchase.
Address Accuracy
Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.